Residential - Terms & Conditions

Onsite Hourly Rate........................................................................................................................£30.00

      Half hourly rate thereafter charged to the nearest half hour at.........................................£20.00

 

      If over 10 miles in distance from AP-it office then £15.00 additional one of charge,

         over 20 miles in distance from AP-it office then £20.00 additional one of charge.

         If you're located futher afield then please enquire.

 

Remote Support

      Up to 15 Minutes.......................................................................................................................£12.50

      Up to 30 Minutes.......................................................................................................................£17.50

      Up to 60 Minutes.......................................................................................................................£30.00

 

Workshop Rates

      PC or Laptop Diagnostics.........................................................................................................£15.00

      VHS to DVD Conversions..........................................................................................................£17.50 each

      .....................................................................................................................................................£15.00 for 3 or more

      PC and Laptop Health Checks..................................................................................................£50.00

      Full System Backups (Data held for 30 days then destroyed).............................................£15.00

      Hard Drive Replacement or Upgrade.....................................................................................£45.00 + Drive Drive Cost

      Memory Upgrade for PC or Laptop........................................................................................£20.00 + RAM Cost

      Data Recovery from failed drives / Memory cards or sticks................................................£60.00

      Laptop Screen Replacements..................................................................................................£30.00 + Screen Cost

      Disinfection Package (Virus, Malware and Adware threats)................................................£45.00

      Windows VISTA, 7, 8, 8.1 or 10 Issues.....................................................................................£45.00

      OS Installations (Windows XP, VISTA, 7, 8.1 or 10)................................................................£55.00

      Windows 8, 8.1 or 10 Refresh..................................................................................................£45.00

 

Managed Anti-Virus Protection

      1x User License (12 Months)....................................................................................................£35.00

      2x User License (12 Months)....................................................................................................£62.00

      3x User License (12 Months)....................................................................................................£85.00

      Addtional Licenses then please enquiry.

 

Secure Cloud Backups

      1x User License (12 Months, Unlimited Data).......................................................................£40.00

      1x Additional User License (12 Months, Unlimited Data)....................................................£19.95

      1x NAS / Network Drive Backup License (12 Months, Unlimited Data).............................£45.00

      1x Briefcase Drive (Shared Between User Licenses) (12 Months, 512Gb Data)...............£39.95

      1x Unlimited User Licenses (12 Months, Unlimited Data)...................................................£199.95

      1x OAP User License (12 Months, Unlimited Data)...............................................................£25.00

 

Complete Home Care                                                                                                                       Yearly      or     Monthly

      1x Complete Home Care (12 Months)....................................................................................£100.00            £7.50 D/D

          Managed Anti-Virus Protection

          Secure Cloud Backup (Unlimited Data)

          24/7 Monitoring of System Health / Status

          15 Minutes Remote Support calls each month (Time reset each month if unused)

          Additional Remote Support required charged at standard rate less 20% discount,

          Onsite Support charged at standard rates.

 

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