Residential - Terms & Conditions
Onsite Hourly Rate........................................................................................................................£30.00
Half hourly rate thereafter charged to the nearest half hour at.........................................£20.00
If over 10 miles in distance from AP-it office then £15.00 additional one of charge,
over 20 miles in distance from AP-it office then £20.00 additional one of charge.
If you're located futher afield then please enquire.
Remote Support
Up to 15 Minutes.......................................................................................................................£12.50
Up to 30 Minutes.......................................................................................................................£17.50
Up to 60 Minutes.......................................................................................................................£30.00
Workshop Rates
PC or Laptop Diagnostics.........................................................................................................£15.00
VHS to DVD Conversions..........................................................................................................£17.50 each
.....................................................................................................................................................£15.00 for 3 or more
PC and Laptop Health Checks..................................................................................................£50.00
Full System Backups (Data held for 30 days then destroyed).............................................£15.00
Hard Drive Replacement or Upgrade.....................................................................................£45.00 + Drive Drive Cost
Memory Upgrade for PC or Laptop........................................................................................£20.00 + RAM Cost
Data Recovery from failed drives / Memory cards or sticks................................................£60.00
Laptop Screen Replacements..................................................................................................£30.00 + Screen Cost
Disinfection Package (Virus, Malware and Adware threats)................................................£45.00
Windows VISTA, 7, 8, 8.1 or 10 Issues.....................................................................................£45.00
OS Installations (Windows XP, VISTA, 7, 8.1 or 10)................................................................£55.00
Windows 8, 8.1 or 10 Refresh..................................................................................................£45.00
Managed Anti-Virus Protection
1x User License (12 Months)....................................................................................................£35.00
2x User License (12 Months)....................................................................................................£62.00
3x User License (12 Months)....................................................................................................£85.00
Addtional Licenses then please enquiry.
Secure Cloud Backups
1x User License (12 Months, Unlimited Data).......................................................................£40.00
1x Additional User License (12 Months, Unlimited Data)....................................................£19.95
1x NAS / Network Drive Backup License (12 Months, Unlimited Data).............................£45.00
1x Briefcase Drive (Shared Between User Licenses) (12 Months, 512Gb Data)...............£39.95
1x Unlimited User Licenses (12 Months, Unlimited Data)...................................................£199.95
1x OAP User License (12 Months, Unlimited Data)...............................................................£25.00
Complete Home Care Yearly or Monthly
1x Complete Home Care (12 Months)....................................................................................£100.00 £7.50 D/D
Managed Anti-Virus Protection
Secure Cloud Backup (Unlimited Data)
24/7 Monitoring of System Health / Status
15 Minutes Remote Support calls each month (Time reset each month if unused)
Additional Remote Support required charged at standard rate less 20% discount,
Onsite Support charged at standard rates.